Higher conversion of inbound calls to patients
Health Systems use
MD Insider solutions to
enable online appointment availability and scheduling.
capture more patients.
improve the patient experience.
reduce leakage.
Call Center Solution
With MD Insider’s Call Center Solution, call center agents can do a fully integrated search for providers including key areas like availability, insurance, experience, quality, distance, affiliation, and much more. Full backend EMR integration allows call center agents to not only check availability, but to also book appointments directly from this integrated solution.
EXPLORE more
Website Provider Search Solution
Convert more visitors into patients by providing powerful physician search and scheduling on your public-facing website and mobile devices. Make scheduling an appointment with your doctors as easy as possible, with MD Insider’s easy-to-use provider search solution and improve the ROI on your marketing campaigns.
MD Match Solution
Reduce leakage by providing your physicians with an easy-to-use physician match solution that lists their fellow health system providers whose experience, outcomes, insurance and location best match their patient’s needs.
Benefits
-
-
Increased conversion of web site visitors into patients
-
Shorter call times
-
Reduced leakage to referrals outside your system
-
Enhanced patient experience with self-service capabilities
-
Higher patient satisfaction
-
More robust measurement and analytic reporting tools
-
Improved ROI on your patient acquisition efforts
